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funambol windows syncing clientRSS Feed



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Gisele Gaubert

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smile Posted 2017-12-04 - 13:23

Hello,
Since 2 or 3 days I have an error when a try to sync my outlook data (agneda, notes, contacts) with memotoo via Funambol
client :
COM Pointer Error. Code = 8000ffff: Défaillance irrémédiable
19:48:01 GMT +1:00 [ERROR] - Outlook Exception. - Error accessing Redemption.MAPIUtils object
19:48:01 GMT +1:00 [ERROR] - Error accessing Redemption.MAPIUtils object
I work with windows 10 Professionnel and funambol client 10.1.7
Thank you for your help
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3 Replie(s)
Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-12-07 - 15:14     Subject: Re: funambol windows syncing client

Hello Gisele

Strange, can you send me the debug log by email at webmaster@memotoo.com ?
Marc Spies

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smile Posted 2018-01-02 - 23:11     Subject: Re: Re: funambol windows syncing client

Hello,
I get the same error. Memotoo run in the version 10.0.7 for years without error. But the last sync was at 23.12.2017.
Could you help me?

22:33:30 GMT +1:00 [INFO] - Windows Sync Client opened
22:33:30 GMT +1:00 [INFO] - Configuration upgraded to new software version: v.10.1.7 (Funambol v.10.1.7)
22:34:02 GMT +1:00 [INFO] - Exiting from Outlook client.

22:47:40 GMT +1:00 [INFO] - Windows Sync Client opened

23:02:00 GMT +1:00 [INFO] - Windows Sync Client opened *** Scheduled sync started ***
23:02:02 GMT +1:00 [ERROR] - COM Pointer Error. Code = 8000ffff: Schwerwiegender Fehler
23:02:03 GMT +1:00 [ERROR] - Outlook Exception. - Error accessing Redemption.MAPIUtils object
23:02:03 GMT +1:00 [ERROR] - Error accessing Redemption.MAPIUtils object
23:02:03 GMT +1:00 [ERROR] - Synchronisation konnte nicht abgeschlossen werden. Details können der Log-Datei entnommen werden.
23:02:03 GMT +1:00 [INFO] - Exiting from Outlook client.
23:02:19 GMT +1:00 [ERROR] - COM Pointer Error. Code = 8000ffff: Schwerwiegender Fehler
23:02:19 GMT +1:00 [ERROR] - Outlook Exception. - Error accessing Redemption.MAPIUtils object
23:02:28 GMT +1:00 [ERROR] - COM Pointer Error. Code = 8000ffff: Schwerwiegender Fehler
23:02:28 GMT +1:00 [ERROR] - Outlook Exception. - Error accessing Redemption.MAPIUtils object
23:03:28 GMT +1:00 [INFO] - Exiting from Outlook client.

23:09:18 GMT +1:00 [INFO] - Windows Sync Client opened
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2018-01-03 - 08:01     Subject: Re: Re: Re: funambol windows syncing client

Hello Marc

An user has uninstalled 2 windows update files: KB4011086 and KB3963677 related to the windows update of the 30/11, and that works for him.
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