Posted 2017-05-01 - 09:58
Hi. I have a strange situation, and I'm not sure of the cause.
My setup is:
- a Windows 10 PC running Thunderbird, and I use TZ-Push to synchronise my address book with Memotoo
- my Memotoo account
- an Android phone, which uses ContactSync to synchronise my contacts with Memotoo
For one particular contact, I constantly have multiple copies of her in my address book, but it's inconsistent.
Some of the copies have a phone number, some don't. Some have my notes included, some have the notes but with different formatting (specifically with/without line breaks), and some don't have notes.
Additionally, the number of contacts differs between device. This contact currently appears 9 times in my Memotoo address book, 4 times in my Thunderbird address book, and as 1 contact in my phone (but with two sets of notes, which might mean the phone is aggregating multiple contacts? not very familiar with how contacts are managed).
I've tried a couple of things in the past, including: deleting all but 1 contact; merging all contacts; and deleting them all, and adding a new one. It seems to still create the same strange result.
As I say, I don't know where the problem lies, but are you able to help out? Cheers.