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Update photos does not work in one wayRSS Feed



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Daniel

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smile Posted 2013-10-29 - 10:39

It seems that updated photos does not sync between Memotoo and Outlook. I have no photo in Outlook. The other way it is OK. Could you check this please?



13 Replie(s)
Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-11-03 - 09:56     Subject: Re: Re: Update photos does not work in one way

Hi Daniel

Normally the photos are synced in both ways between Memotoo and Outlook.
If you modified a contact in Memotoo with photo, the photo is not present in Outlook ?


Daniel

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smile Posted 2013-11-08 - 21:41     Subject: Re: Update photos does not work in one way

I have detected this because of an unknown thing many of my contacts was updated in Outlook from Memotoo. Since then, they have lost the photo. If I put it on Outlook, Memotoo does not receive the photo.
Today I deleted a photo on a contact at Memotoo. After sync in Outlook the photo is still available.
Earlier this has worked. But this was before One Media Hub, it was with Funambol at the Windows side.


Daniel

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smile Posted 2013-12-06 - 13:56     Subject: Re: Update photos does not work in one way

Photos are still not transferred between Memotoo and Outlook. A contact with a changed photo is marked as changed and the update is logged, but the photo is not changed.
This has worked earlier. Is it not possible to fix this?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-12-10 - 16:45     Subject: Re: Re: Update photos does not work in one way

Strange Daniel
Can you try again to modify a contact in Outlook with photo and sync again ?
(I will log the sync to see if the photo is sent)


Daniel

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smile Posted 2013-12-10 - 23:06     Subject: Re: Re: Re: Update photos does not work in one way

Next week. This week I am out of office.


???

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smile Posted 2013-12-12 - 12:10     Subject: Re: Update photos does not work in one way

Hi,

I have a similar issue, using one hub to sync to outlook 2013, contacts sync, but way too many compared to the number shown in memotoo, and no photos at all, tried sync again, no change.

Checked contacts with photos in memotoo from both facebook and LI, regardless, they are not being synced to outlook.

Thoughts ?

thanks,
nick


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-12-14 - 18:42     Subject: Re: Update photos does not work in one way

Nick,

If you modify a contact with one photo in Memotoo, after sync, the photo is not transfered to Outlook ?


???

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smile Posted 2013-12-16 - 11:43     Subject: Re: Re: Update photos does not work in one way

Hi,

Nope, seems to have done a sync with some photos when I first set it up, but no longer

Best,
nick


Daniel

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smile Posted 2013-12-17 - 16:43     Subject: Re: Re: Re: Update photos does not work in one way

It seems that the sync from Outlook to Memotoo works, but not vice versa. If I change a photo at Memotoo it does not sync to Outlook. If I delete a photo on Memotoo the photo on Outlook still exists after the sync.
Thomas, when should I make a change so that you can log the sync?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-12-18 - 11:50     Subject: Re: Re: Re: Re: Update photos does not work in one way

Nick,

I will log the sync.
Can you modify again a photo of one contact in Memotoo and sync again ?
(confirm me that this photo is not synced to Outlook)
And I will check the log.


Daniel

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smile Posted 2013-12-18 - 13:48     Subject: Re: Re: Re: Re: Re: Update photos does not work in one way

Done. One of the two synced contacts have a new photo.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-12-18 - 16:04     Subject: Re: Re: Re: Re: Re: Re: Update photos does not work in one way

Ok Daniel can you try again ?
I think I have found what was wrong.
So now is it better ?


Daniel

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smile Posted 2013-12-18 - 16:46     Subject: Re: Re: Re: Re: Re: Re: Re: Update photos does not work in one way

Thank you, Thomas. The potos seems to be transferred both ways now again.


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