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BlackBerry BlackBerry SapiHandler ErrorRSS Feed



Author Message
Wavemaker

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smile Posted 2013-01-14 - 01:07

When I try to sync files or pictures from my blackberry, I get the error below in the funambol log file on my BB and syncing does not succeed. This is on a Blackberry 9800 on 6.6.0.207 with Funambol Blackberry Sync 10.0.7. Contacts, calender items, Todo's and Notes sync without problem.

Any hints how this can be solved? It seems to suggest that I don't have permission for this kind of syncing. However on the memotoo website it says that it should be possible (there are specific instructions).

When I enter the url as mentioned in the second below in a PC browser (with my real username and password), then I get a line of code back starting with "responsetime".

[...]
zo januari 13 23:12:10 Europe/Amsterdam 2013 [ERROR] [SapiSyncHandler] Not authorized error, login again

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [SapiHandler] Requesting url: https://sync.memotoo.com/sapi/login?action=login&login=xxxx&password=xxxx&respon...
zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [ConnectionConfig] apnTable entry not found... returning null

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] Checking WIFI Availability

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] Checking WIFI Availability

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] WIFI Supported

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [ConnectionConfig] apnTable entry not found... returning null

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] Checking WIFI Availability

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] Checking WIFI Availability

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [BlackberryUtils] WIFI Supported

zo januari 13 23:12:10 Europe/Amsterdam 2013 [ERROR] [SapiSyncManager] Error while synchronizing(net.rim.vm.StackOverflowError)

zo januari 13 23:12:10 Europe/Amsterdam 2013 [ERROR] StackTrace not available

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO]
==================================================================
| Syncrhonization report for
| Local URI: Pictures - Remote URIicture
| Requested sync mode: 200
|-----------------------------------------------------------------
| Changes received from server in this sync
|-----------------------------------------------------------------
| Add: 0
| Replace: 0
| Delete: 0
| Resumed: 0
| Total errors: 0
|-----------------------------------------------------------------
| Changes sent to server in this sync
|-----------------------------------------------------------------
| Add: 0
| Replace: 0
| Delete: 0
| Resumed: 0
| Total errors: 0
|-----------------------------------------------------------------
| Global sync status: 134
|-----------------------------------------------------------------
| Sync start time: 20130113T220341Z
| Sync end time: 20130113T221210Z
| Sync total time: 508 [secs]
==================================================================


zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] isTimeToRefresh - Now Date is: zo januari 13 23:12:10 Europe/Amsterdam 2013 Last Check Date was zo januari 13 01:39:17 Europe/Amsterdam 2013

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] No refresh update info from server needs

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] Now: zo januari 13 23:12:10 Europe/Amsterdam 2013

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] Next update remind: do januari 01 03:00:00 Europe/Amsterdam 1970

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] Current version : 10.0.7

zo januari 13 23:12:10 Europe/Amsterdam 2013 [INFO] [Updater] Available version : 10.0.7

2 Replie(s)
Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-01-15 - 09:39     Subject: Re: Blackberry SapiHandler Error

Strange ... Can you send me your login by email at webmaster@memotoo.com ?
Wavemaker

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smile Posted 2013-01-22 - 23:40     Subject: Re: Re: Blackberry SapiHandler Error

It seemed to help temporarily to disable everything except the item to be synced (pictures or files).But this error was finally resolved by support of Thomas.
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