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Alarmes ne se synchronisent pas avec le MacRSS Feed



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Gilles

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smile Posted 2013-01-02 - 19:58

Bonjour,

Je ne comprends pas pourquoi, mais les alarmes que je mets dans memotoo (agenda en ligne) ne sont pas reprises dans busycal.
Il crée bien les évènements, mais sans aucune alarme...
Idem dans Calendrier, ça semble donc être un problème de synchro des alarmes de memotoo ?

Merci pour votre aide,

8 Replie(s)
Author Message
Gilles

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smile Posted 2013-01-03 - 21:42     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

J'ai écrit au support Busymac, et voilà leur réponse, si vous pouvez confirmer SVP...merci !

Thanks for the logs and screenshots. I see the problem.

The Alarms created on Memotto do not include an ACTION property:

BEGIN:VALARM
TRIGGER;VALUE=DURATION:-PT5M
END:VALARM

Please inform the Memotoo developers that the ACTION property is required by the spec.

http://tools.ietf.org/html/rfc5545#section-3.8.6.1
Gilles

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smile Posted 2013-01-08 - 20:09     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

Bonjour,

Personne pour me répondre chez Memotoo ?

Merci, cela est réellement un bug apparemment...
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-01-09 - 10:34     Subject: Re: Re: Alarmes ne se synchronisent pas avec le Mac

Bonjour Gilles

Désolé pour le retard de ma réponse.

Je viens de regarder et Memotoo envoie bien le bon code à Busycal:
BEGIN:VALARM
TRIGGER;VALUE=DURATION:-P1D
END:VALARM

Je viens de faire des tests et je n'arrive pas à ce que Memotoo donne l'info de l'alarme.
Si vous êtes en contacts avec Busycal, dites-leur de jeter un coup d'oeil...
Gilles

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smile Posted 2013-01-09 - 19:57     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

Bonjour, et merci pour votre réponse.

Je n'ai pas bien compris, vous dîtes que memotoo envoie le bon code à busycal, mais ensuite que vous n'arrivez pas à ce que memotoo donne l'info de l'alarme ?
Je vous avoue que je veux bien faire le lien, mais j'ai peur de ne pas tout comprendre. Voici mes échanges de mails avec eux : Pourriez vous leur répondre directement ?

Merci d'avance,

Gilles



"[BusyMac Support #17080]

Hi John,

Thanks, I've just sent the information to them.
I hope they will do something about it...

Best regards,

Gilles


Le 3 janv. 2013 à 21:40, BusyMac a écrit :

Hi Gilles,

Thanks for the logs and screenshots. I see the problem.

The Alarms created on Memotto do not include an ACTION property:

BEGIN:VALARM
TRIGGER;VALUE=DURATION:-PT5M
END:VALARM

Please inform the Memotoo developers that the ACTION property is required by the spec.

http://tools.ietf.org/html/rfc5545#section-3.8.6.1

Regards,
-John
support@busymac.com

On Jan 02, 2013 11:10 PM, Gilles wrote:

Hi John,

The problem is between Memotoo and Busycal.
If I create events in Memotoo with alarms, they are not sync in busycal (only the event).
If I create events on my Iphone, the alarm is ok on memotoo, but then when busycal syncs with memotoo, the alarm is not in the event in busycal (same as first point).

If I create event with alarm in busycal, the alarm is Ok on memotoo, so it seems it doesn't sync alarms only on events created in memotoo, synced to buscycal

I've created your test event, working fine.
I've created Test Event 2 from memotoo, not showing the alarm in busycal after sync :

You'll see the screenshots attached.

I've sent you the log file.

Thanks for your help,

Gilles



Le 2 janv. 2013 à 21:34, BusyMac a écrit :

Hi Gilles,

I'm not too familiar with Memotoo.

Please elaborate on the problem. Is the problem with alarms created in BusyCal, on Memotoo, or on your iPhone that are not syncing?

Please create a new "Test Event" in BusyCal with an alarm attached to it. Then send me a screenshot of the event in BusyCal along with your logs, and tell me whether or not it synced.

You can send a screenshot by typing Command-Shift-3. This will place an image file on your desktop that you can attach to your reply of this message. If you use Mail, make sure the Image Size popup that appears on the upper right of Mail message window is set to "Actual Size".

You can send the logs by clicking the following link:

http://www.busymac.com/logs.html?17080

The link above will direct you to a page that will generate your log files and attach them to an email with your ticket number in the subject, which will help us to associate the logs with this support ticket.


Regards,
-John
support@busymac.com

On Jan 02, 2013 11:06 AM, Gilles wrote:

Hello,

I've got a problem with the Memotoo caldav sync.
In Busycal, it does not sync alarms.

It works very well on my iphone.

Do you have any idea of what's wrong ?

Thanks a lot for your help, I have it for professional use, and it's very hard to make it work as expected...

Gilles
"


==========
Please provide information above about the problem you encountered. We will examine your log files to troubleshoot the problem and respond promptly. Thank you for your support.
==========
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-01-10 - 08:38     Subject: Re: Re: Alarmes ne se synchronisent pas avec le Mac

Ok je vais entrer en contact les gens de Busycal, car le code envoyé par Memotoo est correct, il est juste ignoé par Busycal...
Je vout tiens au courant.
Gilles

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smile Posted 2013-01-10 - 19:54     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

Merci !
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-01-15 - 19:51     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

Voilà Gilles, les alarmes se synchronisent à nouveau avec iCal ou BusyCal
Désolé pour ce disfonctionnement.
Gilles

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smile Posted 2013-01-15 - 20:01     Subject: Re: Alarmes ne se synchronisent pas avec le Mac

Merci !

Enfin je vais pouvoir réutiliser Busycal normalement.


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