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Major bug - Disaperaing mobile phone no. after Outlook sync

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Posted 2010-08-27 - 21:32

Within the last 1-2 days have all my mobil phone no. disappeared on Memotoo and thereby also from my BB and Notes (Business connection - BES) connected to the BB.

Tested now using Funambol Outlook v8.7.2 and Nexhaus Outlook v4.0.0, both clients have the same behavior.

Outlook currently have the most updated Contacts DB, where the Work mobil no. is stored in Business2 (this was how it came down originally due to origin from the BB) . So I delete all Contacts on Memotoo and do a new Outlook sync, after the sync is finished, all the mobil no. are missing on Memotoo, except on Contacts where there has only been a Business2 and not a Business field. In these cases has the mobil no. (Buisness2 in Outlook) been moved to Phone Work on MemoToo!

So it looks like there is a mixup between the Business and Business2 filed on MemoToo.

/Bo

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3 Replie(s)

Author	Message
Nicolas Translate this message to:	Posted 2010-08-30 - 15:08 Subject: Re: Major bug - Disaperaing mobile phone no. after Outlook sync Same problem: new user. Mobile numbers do exist in Memotoo. But past existing mobile numbers disappears in Blackberry. I haven't check yet what is the right blackberry field, but it will be a mess changing more than 600 mobile phone. Is there no solution?
Bo Translate this message to:	Posted 2010-09-01 - 20:00 Subject: Re: Major bug - Disaperaing mobile phone no. after Outlook sync I have now tested (Wednesday afternoon) on some of the behavior between the BB - Memotoo - Outlook. Record starts on the BB and goes to Memotoo for then to end up in Outlook: BB-Work => Memotoo-Phone Work => Outlook-Business (OK) BB-Home => Memotoo-Phone Home => Outlook-Home (OK) BB-Mobile => Memotoo-Mobile Home => Outlook-Mobile (It goes OK this way, but by Memotoo using the Mobile Home and not the Mobil Work field will this makes trouble when resync. with the BB!) BB-Fax => Memotoo-Fax Home => Outlook-Home Fax (It goes OK this way, but by Memotoo using the Fax Home and not the Fax Work field will this makes trouble when resync. with the BB!) Record starts in Outlook and goes to Memotoo for then to end up on the BB: Outlook-Business => Memotoo-Phone Work => BB-Work (OK) Outlook-Home => Memotoo-Phone Home => BB-Home (OK) Outlook-Mobile => Memotoo-Mobile Home => BB-Home2 (not OK, should have been BB-Mobile) Outlook-Business Fax => Memotoo-Fax Work => BB-Fax (OK) As the BB do not have all the fields available as in Memotoo, do some decisions have to be made on where the data ends up, was it not possibly to have a configurable mapping tool between the various devices and the "MasterDB" at Memotoo? /Bo
Bo Translate this message to:	Posted 2010-09-02 - 14:39 Subject: Re: Major bug - Disaperaing mobile phone no. after Outlook sync My test yesterday was with the BB + Outlook Nexthaus Client. Just switched to the Funambol BB + Outlook Client and here do the result still give problems, but now only with the Mobile phone no. handling. BB to Memotoo (OK as the Mobile no. and Fax no. from the BB ends up on the Work tab in Memotoo). Memotoo to Outlook (the Memotoo-Mobile Work field ends up as Business2 in Outlook). Now this gives a problem when recync. between Memotoo and Outlook. /Bo

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