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Outlook Outlook sync problem with recurring appointmentsRSS Feed



Author Message
Bo

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smile Posted 2010-08-14 - 16:32

When sync newly made reccuring appointments with Outlook the sync process reports an sync error. The appointment is made on my BB, occurs first time next January and runs for 2 years, then sync to Memotoo, where is shows up correctly. But under the sync process to Outlook the appoinment is not transfered to Outlook. Have tried with several recurring appointments/ timeframes etc., same problem.

Funambol v8.7.2 for Outlook (same problem with v8.5.6)

Error message:
- Error inserting recurrence property 'Interval' into Outlook.
- Outlook Exception. - Error inserting recurrence property 'Interval' into Outlook.
- Could not save appointment item "xxxxxxxxxx" into folder '\\Personal Folders\Calendar'

/Bo
Memotoo Cloud My Address Book Ask my contacts to update their information

8 Replie(s)
Author Message
Sarah

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smile Posted 2010-08-16 - 21:47     Subject: Re: Outlook sync problem with recurring appointments

I've got the same problem, but with outlook instead.... any suggestions?
Ta Lun

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smile Posted 2010-08-16 - 22:40     Subject: Re: Outlook sync problem with recurring appointments

I Got the same error on one of my Clients. The only Way is to change the Software.
I had deinstall Funambol (Client/Server) an reset the Calendar.No Way

After Change the Software ist works perfect.

The Problem is only on the Client with my Itunes for Sync my Iphone. Have you a Iphone too??
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2010-08-21 - 19:49     Subject: Re: Re: Outlook sync problem with recurring appointments

Can you try again to synchronize Outlook ?
Do you still have this error ? If yes give the name of the event...
Bo

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smile Posted 2010-08-21 - 20:04     Subject: Re: Outlook sync problem with recurring appointments

it works now , Thank you.

/Bo
Sarah

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smile Posted 2010-08-23 - 23:23     Subject: Re: Outlook sync problem with recurring appointments

I'm still getting errors...here is the detail...

22:14:24 GMT +0:00 [ERROR] - Outlook Exception. - Error inserting recurrence property 'Interval' into Outlook.
22:14:24 GMT +0:00 [ERROR] - Could not save appointment item "Matt Bourke's Anniversary" into folder '\\Outlook Data File\Calendar'
22:14:24 GMT +0:00 [DEBUG] - appointment item - Add on client (key:5482904, code 500)
22:14:24 GMT +0:00 [DEBUG] - extractFolder method: failed to get the folder. use the default
22:14:24 GMT +0:00 [ERROR] - Error inserting recurrence property 'Interval' into Outlook.
22:14:24 GMT +0:00 [DEBUG] - List of Outlook recurrence properties that caused the error:
22:14:24 GMT +0:00 [DEBUG] - * RecurrenceType : 5
22:14:24 GMT +0:00 [DEBUG] - * Interval : 1
22:14:24 GMT +0:00 [DEBUG] - * MonthOfYear : 3
22:14:24 GMT +0:00 [DEBUG] - * DayOfMonth : 17
22:14:24 GMT +0:00 [DEBUG] - * DayOfWeekMask : -1
22:14:24 GMT +0:00 [DEBUG] - * Instance : -1
22:14:24 GMT +0:00 [DEBUG] - * PatternStartDate: 20000317 (36602.000000)
22:14:24 GMT +0:00 [DEBUG] - * StartTime :
22:14:24 GMT +0:00 [DEBUG] - * NoEndDate : true
22:14:24 GMT +0:00 [DEBUG] - * Occurrences : -1
22:14:24 GMT +0:00 [DEBUG] - * PatternEndDate : (0.000000)
22:14:24 GMT +0:00 [DEBUG] - * EndTime :
22:14:24 GMT +0:00 [DEBUG] - * (hasTimezone) : false
22:14:24 GMT +0:00 [DEBUG] - * (useLocal) : false
???

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smile Posted 2010-09-29 - 00:09     Subject: Re: Re: Outlook sync problem with recurring appointments

Hello,
I have the same issue, I think.
What I did:
Installed on Computer 1 and forced to synch everything from Outlook to the Server. In web-interface everything is fine and I see all calendar items.
Then installed it on Computer 2 and forced to synch everything from the Server to Outlook (2007 btw).
An error occurs, that some Items could not be synchronized.
In the log I see a lot of yearly Items (Birthday reminder, created by Outlook itself after adding a birthday to the contact-items) could not be synchronized.

From Debug-Log:
23:49:22 GMT +1:00 [DEBUG] - appointment item - Add on client (key:00000000E75918E18192D647B22F0B932F4E05BBA4302600, code 201)
23:49:22 GMT +1:00 [DEBUG] - extractFolder method: failed to get the folder. use the default
23:49:22 GMT +1:00 [ERROR] - Error inserting recurrence property 'Interval' into Outlook.
23:49:22 GMT +1:00 [DEBUG] - List of Outlook recurrence properties that caused the error:
23:49:22 GMT +1:00 [DEBUG] - * RecurrenceType : 5
23:49:22 GMT +1:00 [DEBUG] - * Interval : 1
23:49:22 GMT +1:00 [DEBUG] - * MonthOfYear : 6
23:49:22 GMT +1:00 [DEBUG] - * DayOfMonth : 22
23:49:22 GMT +1:00 [DEBUG] - * DayOfWeekMask : -1
23:49:22 GMT +1:00 [DEBUG] - * Instance : -1
23:49:22 GMT +1:00 [DEBUG] - * PatternStartDate: 19870622 (31950.000000)
23:49:22 GMT +1:00 [DEBUG] - * StartTime :
23:49:22 GMT +1:00 [DEBUG] - * NoEndDate : true
23:49:22 GMT +1:00 [DEBUG] - * Occurrences : -1
23:49:22 GMT +1:00 [DEBUG] - * PatternEndDate : (0.000000)
23:49:22 GMT +1:00 [DEBUG] - * EndTime :
23:49:22 GMT +1:00 [DEBUG] - * (hasTimezone) : false
23:49:22 GMT +1:00 [DEBUG] - * (useLocal) : false
23:49:22 GMT +1:00 [ERROR] - Outlook Exception. - Error inserting recurrence property 'Interval' into Outlook.
23:49:22 GMT +1:00 [ERROR] - Could not save appointment item "Geburtstag von Firstname Lastname" into folder '\\Persönliche Ordner\Kalender'
23:49:22 GMT +1:00 [DEBUG] - appointment item - Add on client (key:7088907, code 500)
23:49:22 GMT +1:00 [DEBUG] - ---------------------- appointment END (mode "refresh-from-server") ----------------------

What can I do here?
I cannot use this tool unless this error is not fixed

Thanks.
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2010-10-17 - 09:16     Subject: Re: Outlook sync problem with recurring appointments

Hi

Ok I have found a solution to synchronize the reccurent YEARLY events with Outtlook
Try again now it will be OK.
viktor

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smile Posted 2010-10-17 - 13:03     Subject: Re: Outlook sync problem with recurring appointments

Hi,
just tried it. Works fine now.
Thank you!!!

Regards,
Viktor
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