» Make sure you have set Location to http://sync.memotoo.com/syncml

» If you want use the plugin Windows OneMediaHub 11.x, use this tips: How to change the Server URL

» If you see COM Pointer error in the log file, or if you have an error message Could not find default folder, go to this page

» If you have error Error accessing Redemption.MAPIUtils object, go to this page

» If you have error Folder not found: 'Outlook' under root folder, right click on the very first row in Outlook structure (something like 'Outlook', 'Personal Folder', etc.) -> properties -> general tab -> RENAME IT. For whatever you want. Now you'll manually choose sync folders again and you're up and running

» The plugin is not compatible with Outlook 64 bits version: uninstall Outlook 64 bits and install the 32bits version, or try the Nexthaus plugin

» The plugin is not compatible with Outlook for Mac, so use ActiveSync to sync Outlook 2016 for Mac

» If you have problems with date and hours, verify you have the same timezone in Memotoo and on your device, and verify if DST (Daily Saving Time) is activated in both or not.