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Sync with BlackBerry Z10 stopped/can't be restored

Author

Message

Rens

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Posted 2013-05-16 - 13:54

I noticed over the last days that syncing of my contacts wasn't working anymore. Yesterday I got the new OS update 10.1 for my Z10, but syncing still didn't work. As I noticed here, https://www.memotoo.com/how-to-sync-your-blackberry-z10-playbook.php, the settings had changed. Server address used to be www.memotoo.com:443, now it seems it is www.memotoo.com. I tried to add the card dav account again, but now I get an error message: : Your account could not be verified from your service provider. Check the account settings" (translated from Dutch)

Which e-mail address should I use? the one that I used to register, or, in my case, koekiemonster@memotoo.com
What is the correct server address?

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9 Replie(s)

Author	Message
Rens Translate this message to:	Posted 2013-05-18 - 22:27 Subject: Re: Re: Re: Sync with BlackBerry Z10 stopped/can't be restored I am dissapointed that there is no (fast) support. Barely a week after renewing my first month of succesful trying I am stuck with the settings, and there is no response on this forum, nor on my enquiry through the contact form. My opinion. If you offer paid services, you should also offer good and fast support. If I had known this a week ago I would not have taken a full year membership. Going to add the most important phone numbers by hand and look for another solution...
Rens Translate this message to:	Posted 2013-05-23 - 10:26 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored Is it possible to get my money refunded? I don't want to pay for a service with NO SUPPORT and which I can't use!!!
Thomas - Webmaster Memotoo Translate this message to:	Posted 2013-05-27 - 17:05 Subject: Re: Re: Sync with BlackBerry Z10 stopped/can't be restored Sorry Rens for the delay of my response, I was on holidays. Do you want I refund or found the solution ?
Rens Translate this message to:	Posted 2013-05-27 - 23:41 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored Hi Thomas, maybe some notice or e-mail about you being unavailable when someone uses the contact form would be nice. I apologize for being a bit angry. You know the solution? Then I will be happy again and continue using the service.
Thomas - Webmaster Memotoo Translate this message to:	Posted 2013-05-28 - 18:07 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored Hi Rens, the problem is that I have not BlackBerry Z10 so I can not tested Memotoo and the new OS 10.1 ... Can you try again to add CardDAV on your Z10 ?
Rens Translate this message to:	Posted 2013-05-28 - 19:01 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored I tried, but no luck. I used these settings: Username: Koekiemonster E-mail address: the one I used to register, my @planet.nl address Password: the one I also use for the site server address: www.memotoo.com
Thomas - Webmaster Memotoo Translate this message to:	Posted 2013-05-28 - 19:15 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored Ok try again with same settings, I have change something. So now ?
Rens Translate this message to:	Posted 2013-05-28 - 19:38 Subject: Re: Sync with BlackBerry Z10 stopped/can't be restored Yessss!!!! It works. CardDav account can be created, and sync works again.
Thomas - Webmaster Memotoo Translate this message to:	Posted 2013-07-05 - 19:27 Subject: Re: Sync your calendar with your BlackBerry Z10 Good news, now you can sync your calendar with your BlackBerry Z10, Q10, Playbook, ... Just follow this link and configure your device: https://www.memotoo.com/how-to-sync-your-blackberry-z10-playbook.php?buttonSelec...

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