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New and edited contacts from my iOS device not synching to MemotooRSS Feed



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David Kohl, USA

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smile Posted 2017-04-10 - 15:31

My iPad and iPhone's address book is the Memotoo address book. When I add a new contact on my iOS device or make a change to a current address via iOS, the changes do not synch to Memotoo. When I make a change on my Mac address book, which is also connected directly to Memotoo, the changes propagate to Memotoo and all my devices without issue. I have verified that my iOS address book is set up with CardDAV. All appears to be as it should. Appreciate assistance.
Memotoo Cloud My Address Book Ask my contacts to update their information

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Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 16:49     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Hi David

Strange for iPad/Phone, are you sure you modify a contact synced with Memotoo ?
May be you add or modify contacts that are in local on your iPad/Phone. Click on "Groups" (in your iPad/Phone) and disable local groups.
David Kohl, USA

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smile Posted 2017-04-10 - 16:56     Subject: New and edited contacts from my iOS device not synching to Memotoo

I would know how to set it up any differently than I have on my iOS devices. See screen-shots.
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 17:07     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Yours settings are correct
David Kohl, USA

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smile Posted 2017-04-10 - 17:17     Subject: New and edited contacts from my iOS device not synching to Memotoo

Ideas for a solution? This is happening consistently.
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 18:14     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Yes, (as I said) have you contacts in Local groups ? and is it this contact you modify ?
David Kohl, USA

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smile Posted 2017-04-10 - 18:49     Subject: Re: Re: New and edited contacts from my iOS device not synching to Memotoo

No. I added a new contact that is not part of any group. His contact was added on my iPhone. The contact then totally disappeared after the next automatic synch. I also modified a contact on my phone that is not part of any group. That modification was lost on the next auto-synch.

The problem does not happen if I modify / add a contact from my Mac using the Mac native address book. I have my Mac native address book set up exactly as I have my iOS address book .... direct connection to Memotoo.
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